Protecting our customers and visitors personal information is of the utmost importance to CAPITAL TRAVEL & TOURS. Therefore, we have prepared this Privacy Policy to inform you as to how we will use the information you entrust to us.
INFORMATION COLLECTED
In general, you can visit this Website without informing to CAPITAL TRAVEL & TOURS who you are or revealing any personally-identifying information (Personal Information) about yourself. For portions of this Website, CAPITAL TRAVEL & TOURS may need to collect Personal Information from you for a specific purpose, such as to provide you with certain information that you request about CAPITAL TRAVEL & TOURS or CAPITAL TRAVEL & TOUR’S products, ordering e-mail newsletters, and/or signing up for an event. Personal Information collected by Capital Travel & Tours not limited to an e-mail address, country or location nor information (such as IP address, browser type, operating system, domain name, access times and referring website addresses, etc.) when needed to provide a service you requested. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of this website.
In addition to personally-identifiable information, CAPITAL TRAVEL & TOURS automatically gathers general statistical information about this Website and its visitors, such as Internet protocol addresses, browsers, and pages viewed, number of visitors, goods and services purchased, etc., but in doing so CAPITAL TRAVEL & TOURS does not reference you by individual name, e-mail address, home address, or telephone number. CAPITAL TRAVEL & TOURS uses such information, in the aggregate, to determine how often and for how long visitors use parts of this Website and to research visiting patterns.
We may use your personal information for the following purposes:
- To ensure our site is relevant to your needs.
- To deliver services, such as holiday packages or resort holidays, live aboard holidays, newsletters, events, that you request or purchase.
- To help us create and publish content most relevant to you.
- To alert you to special offers, updated information and other new services from CAPITAL TRAVEL & TOURS, if you so request.
TO ALLOW YOU ACCESS TO LIMITED AREAS OF OUR AS APPROPRIATE
We may merge site-visitation data with anonymous demographic information for research purposes, and we may use this information in aggregate to provide more relevant content. In some limited-entry sections of this website, with your approval, we may combine site-visitation data with your personal information in order to provide you with personalized content.
We occasionally hire other companies to provide limited services on our behalf, including mailing and delivering purchases and sending postal mail. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
Your information will be stored and processed in the Republic of Maldives or any other country in which CAPITAL TRAVEL & TOURS and CAPITAL TRAVEL & TOURS abides by the safe harbor framework as set forth by the Maldivian Law regarding the collection, use, and retention of data.
We do however; use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
CONTROL OF COLLECTED INFORMATION
Except as set forth herein, CAPITAL TRAVEL & TOURS does not sell, trade, or rent any information gathered from you. CAPITAL TRAVEL & TOURS may use information that you provide to respond to your questions, resolve disputes, investigate problems, and enforce these Terms of Use. CAPITAL TRAVEL & TOURS may disclose or access information that you provide whenever it believes in good faith that the law so requires or if CAPITAL TRAVEL & TOURS- Maldives otherwise considers it necessary to do so.
CAPITAL TRAVEL & TOURS may send out periodic e-mails informing you of special offers, upgrades related to a product you requested, or confirming you requested a product or service. You will be able to choose to unsubscribe to these mailings.
Access to your Personal Information
We will provide you with the means to ensure that your personal information is correct and current.
You can access your personal information by contacting CAPITAL TRAVEL & TOURS as described at the bottom of this statement, or through alternative means of access described. You can review and edit your personal information by contacting Capital Travel & Tours at +960 331 50 89.
SECURITY OF COLLECTED INFORMATION
CAPITAL TRAVEL & TOURS maintains electronic and administrative safeguards to protect your personal information from unauthorized or inappropriate access.
COOKIES
When you view this Website, CAPITAL TRAVEL & TOURS may store some information on your computer in the form of a “Cookie” or similar file. A “Cookie” is a small amount of data or information that is sent to your browser from a web server and stored on your computer’s hard drives we can recognize you when you return. One use of cookies is to assist in the collection of the site visitation statistics described above.
Web beacons, also known as clear gif. technology or action tags, may be used to assist in delivering the cookie on our site. This technology tells us how many visitors clicked on key elements (such as links or graphics) on a capitaltravel.com Web page. We do not use this technology to access your personally identifiable information on CAPITALTRAVEL.COM; it is a tool we use to compile aggregated statistics about www.capitaltravel.com site usage.
Our web site may include links to the sites of our business partners, vendors and advertisers. CAPITAL TRAVEL & TOURS is not responsible for the content or the privacy practices employed by any third party.
INTERNET SECURITY
Although no data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure, we will do our best to ensure the security of any client account information on our system and/or personal information you send to us via electronic mail through our web site. As a result, while we strive to protect all client account and personal information, CAPITAL TRAVEL & TOURS and its affiliates cannot ensure or warrant the security of any such information you transmit to us, and you do so at your own risk.
CHILDREN AND PRIVACY
This Website does not target and is not intended to attract, or to be used by, children under the age of 13. CAPITAL TRAVEL & TOURS does not knowingly solicit or collect personal information from children under the age of 13, and CAPITAL TRAVEL & TOURS does not knowingly market products and services to them. CAPITAL TRAVEL & TOURS encourages parents to instruct their children about safe and responsible use of their personal information while using the Internet.
Enforcement of this Privacy Statement
If you have questions regarding this statement, you should first contact CAPITAL TRAVEL & TOURS at sales@capitaltravel.net
CHANGES TO THIS STATEMENT
CAPITAL TRAVEL & TOURS will occasionally update this privacy statement. When we do, we will also revise the “last updated” date at the top of the privacy statement. For material changes to this statement, CAPITAL TRAVEL & TOURS will notify you by placing prominent notice on the Web site.
CONTACT INFORMATION
Capital Travel & Tours welcomes your comments regarding this privacy statement; please contact us by e-mail or postal mail.
Cookies
What is a cookie?
A cookie is a small amount of data that is placed in the browser of your computer or on your mobile device. This Privacy and Cookies Policy applies to cookies and similar technologies (hereafter together referred to as “cookies”).
Why are cookies used?
Web pages have no memory. If you are surfing from page to page within a website, you will not be recognized as the same user across pages. Cookies enable your browser to be recognized by the website. So cookies are mainly used to remember the choices you have made – choices such as the language you prefer and the currency you use. They will also make sure you are recognized when you return to a website.
Do all cookies do the same thing?
No, there are different types of cookies and different ways of using them. Cookies can be categorized according to their function, their lifespan and according to who places them on a website.
How are cookies used?
Our website uses the following types of cookies:
- Technical cookies: We try to provide our visitors with an advanced and user-friendly website that adapts automatically to their needs and wishes. To achieve this, we use technical cookies to show you our website, to make it function correctly, to create your user account, to sign you in and to manage your bookings. These technical cookies are absolutely necessary for our website to function properly.
- Functional cookies: We also use functional cookies to remember your preferences and to help you use our website efficiently and effectively. For example, we remember your preferred currency and language, your searches and the property you viewed earlier. These functional cookies are not strictly necessary for the functioning of our website, but they add functionality for you and enhance your experience.
- Analytics cookies: We use these cookies to gain insight on how our visitors use the website, to find out what works and what doesn’t, to optimize and improve our website and to ensure we continue to be interesting and relevant. The data we gather includes which web pages you viewed, which referring/exit pages you entered and left from, which platform type you used, date and time stamp information and details such as the number of clicks you make on a given page, your mouse movements and scrolling activity, the search words you use and the text you type while using our website. We also use analytics cookies as part of our online advertising campaigns to learn how users interact with our website after they’ve been shown an online advertisement, which may include advertisements on third-party websites. We will not know who you are, and we only obtain anonymous data.
- Commercial cookies: We use these to show you OfferMaldives advertisements on other websites. This is called “retargeting” and it aims to be based on your browsing activities on our website, such as the destinations you’ve been searching for, the properties you’ve viewed and the prices you’ve been shown.
How long do OfferMaldives cookies stay active?
The cookies we use have varying lifespans. The maximum lifespan we set on some is five years from your last visit to our website. You can erase all cookies from your browser any time you want.
How can you recognize OfferMaldives cookies?
You can find our cookies in your browser settings.
Who has access to OfferMaldives cookie data?
Only OfferMaldives has access to OfferMaldives cookies. Cookies placed by third parties can be accessed by these third parties.
How can you manage your cookie preferences?
Using your browser settings in, for example, Internet Explorer, Safari, Firefox or Chrome, you can set which cookies to accept and which to reject. Where you find these settings depends on which browser you use. Use the “Help” function in your browser to locate the settings you need.
If you choose not to accept certain cookies, you may not be able to use some functions on our website. Plus, opting out of an online advertising network doesn’t mean that you won’t receive or be subject to online advertising or marketing analysis. It means that the network you opted out of will no longer deliver ads tailored to your web preferences and browsing patterns.
Does OfferMaldives use web beacons?
In addition to using cookies, OfferMaldives sometimes uses web beacons. A web beacon is a tiny graphic image of just one pixel that’s delivered to your computer either as part of a web page request or in an HTML email message. Either directly or through service providers, we use these pixels as part of our online advertisements either on our website or on third-party websites to learn whether a user who is being shown an online advertisement also makes a reservation; to track conversion with partner websites and to analyze a user’s traffic patterns in order to optimize the travel-related services we bring to you.
Security
What security procedures does OfferMaldives put in place to safeguard your personal data?
In accordance with European data protection laws, we observe reasonable procedures to prevent unauthorized access and the misuse of personal information.
We use appropriate business systems and procedures to protect and safeguard the personal information you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal information on our servers. Only authorized personnel are permitted to access personal information in the course of their work.
Your credit card details – when they are needed as part of the reservation process – are stored for a maximum of 10 days. After that, your credit card data will be either permanently deleted from our systems or will remain hashed in our system for fraud detection purposes. This is unless you have chosen to store your credit card details in your personal account.
Children
The services offered by OfferMaldives are not directed at children under 18 years old. The use of any of our services is only allowed with the valid consent of a parent or a guardian. If we receive information from a child under 18 years old, we reserve the right to delete it.
Contact
How can you control the personal data you have given to OfferMaldives?
You always have the right to review the personal information we keep about you. You can request an overview of your personal data by emailing us at info@offermaldives.com. Please write “Request personal information” in the subject line of your email and include a copy of your identity card to help us prevent unauthorized individuals from accessing your personal data.
If the personal information we have for you is incorrect, we will update it at your request. You can also ask us to remove your personal data from our customer database by sending an email to info@offermaldives.com with “Request for removal of personal information” in the subject line. However, we may need to retain certain information, for example, for legal or administrative purposes, such as record keeping or to detect fraudulent activities. You can delete your user account at any time by signing into your account on the OfferMaldives website and choosing to remove your account.
Who is responsible for the processing of personal data on the OfferMaldives website and apps?
OfferMaldives controls the processing of personal data on its websites and mobile apps. OfferMaldives is a product of Capital Travel, a private limited liability company, incorporated under the laws and regulations of Company Act, Maldives has its offices in the Maldives. If you have any suggestions or comments about this privacy notice, please send an email to info@offermaldives.com.
CONTACT INFORMATION
Capital Travel & Tours Pvt Ltd
- Banff Villa (4th Floor) Majeedhee Magu
Male’, Republic of Maldives
Phone: +960 331 5089, Fax: +960 332 03 36
E-mail: support@capitaltravel.net